Email Bounce Monitoring for SendPulse SMTP
Track SendPulse SMTP email delivery with ParseBounce. Monitor bounces, spam complaints, and delivery status in real-time to maintain a healthy sender reputation.
SendPulse Integration Features
Supported SendPulse Events
| SendPulse Event | ParseBounce Type | Description | Suppression |
|---|---|---|---|
| hardBounce | bounce | Permanent delivery failure - invalid email address | Auto |
| softBounce | bounce | Temporary delivery failure - mailbox full, server unavailable | — |
| spamComplaint | complaint | Recipient marked email as spam | Auto |
| delivered | delivery | Email successfully delivered to recipient server | — |
| open | open | Recipient opened the email | — |
| click | click | Recipient clicked a link in the email | — |
| unsubscribe | unsubscribe | Recipient unsubscribed from emails | Auto |
Events marked "Auto" are automatically added to your suppression list
How to Set Up SendPulse
Follow these steps to start monitoring your SendPulse emails
Go to SendPulse SMTP Settings
Log in to SendPulse → SMTP → Settings → Webhooks section.
Add ParseBounce Webhook URL
Copy your unique SendPulse webhook URL from ParseBounce settings and paste it in the Webhook URL field.
Select Events to Track
Enable the events you want to monitor: Delivered, Bounced (hard/soft), Spam Complaints, Opens, Clicks, Unsubscribes.
Save Configuration
Save your webhook settings in SendPulse.
Test the Integration
Send a test email through SendPulse SMTP and verify events appear in your ParseBounce dashboard.
Frequently Asked Questions
Does SendPulse sign webhooks?
SendPulse SMTP webhooks do not include signature verification. ParseBounce uses a unique, secret webhook URL for security.
What's the difference between hard and soft bounces?
Hard bounces indicate permanent failures (invalid addresses) and should be removed from your list. Soft bounces are temporary issues like full mailboxes that may resolve on their own.
Which SendPulse product does this support?
ParseBounce supports SendPulse SMTP service webhooks. For bulk email campaigns, use SendPulse's built-in analytics.
Can I track custom data with SendPulse?
SendPulse SMTP supports custom headers. Include X-ParseBounce-Id header when sending to track campaigns or batches.
