ParseBounce

Privacy Policy

Last updated: February 2026

1. Introduction

ParseBounce ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email delivery monitoring service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided via OAuth)
  • Authentication provider information (Google OAuth or magic link email)

2.2 Email Event Data

When you connect an email service provider (AWS SES, SendGrid, Mailgun, SparkPost, Postmark, Mandrill, or SendPulse), we receive and process:

  • Email recipient addresses
  • Email subject lines
  • Delivery status (delivered, bounced, complained)
  • Bounce and complaint details
  • Timestamps of email events
  • Provider-specific message IDs

Important: We do not receive or store the content (body) of your emails. We only process delivery metadata.

2.3 Usage Data

We automatically collect:

  • Event counts and usage statistics
  • Feature usage patterns
  • Error logs for debugging purposes

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process and display email delivery analytics
  • Send usage alerts and notifications
  • Manage your subscription and billing
  • Improve and optimize the Service
  • Communicate important updates
  • Prevent abuse and ensure security

4. Data Storage and Security

4.1 Storage

Your data is stored securely on Amazon Web Services (AWS) infrastructure, primarily in the US East (N. Virginia) region. We use:

  • AWS cloud infrastructure for data storage and processing
  • Encryption at rest for all stored data
  • Encryption in transit (TLS/HTTPS) for all communications

4.2 Retention

Email event data is retained according to your subscription plan:

  • Free: 1 day
  • Personal: 7 days
  • Pro: 30 days
  • Business: 90 days
  • Enterprise: Custom

Account data is retained until you delete your account.

4.3 Security Measures

We implement industry-standard security measures:

  • End-to-end encryption for webhook data
  • Secure API authentication with JWT tokens
  • Regular security audits
  • Access controls and audit logging

5. Data Sharing

We do not sell your data. We may share data with:

  • Service Providers: AWS (hosting), Stripe (payments) - only as necessary to provide the Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@parsebounce.com

7. Cookies

We use essential cookies for authentication and session management. These are necessary for the Service to function and cannot be disabled.

8. Third-Party Services

We integrate with:

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. International Users

If you are accessing the Service from outside the United States, please be aware that your data will be transferred to and processed in the United States, where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

For privacy-related questions or concerns, contact us at:

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